Frequently Asked Questions

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General

What is E3Live®?

A There's only one ingredient in E3Live®, and that's 100% Aphanizomenon flos-aquae (AFA), an edible freshwater plant. AFA is at the very foundation of the entire food chain.

Although it has been eaten for centuries by indigenous peoples, for the first time in history, AFA - nature's most basic food - is available in its complete, vital, fresh-frozen LIQUID form.

Aphanizomenon flos-aquae (AFA), meaning invisible flower of the water, is a fresh water nutritional plant referred to as cyanophyta. Cyanophyta are Energized Water plants that grow in nearly all droplets of sunlit water and in every gram of soil, on the bark of trees and the surfaces of rocks. It is estimated that there are as many as 50,000 species, including various seaweeds and plankton.

Collectively, cyanophyta are responsible for 90% of the Earth's oxygen and 80% of its food supply. Perhaps the most interesting of these unicellular plants are the cyanophyta community, of which there are about 1500 species--the Upper Klamath Lake, AFA, being one of them. AFA is a very special form of cyanophyta. All foods reflect the environment in which they are grown. The beautiful, unpolluted Upper Klamath Lake-one of the few remaining alkaline lakes on the planet holds the key to its remarkable potency.

This lake has an astonishingly high mineral concentration due to a massive volcanic eruption that occurred in the vicinity over 7,000 years ago, covering the area with millions of tons of mineral ash. Seventeen streams and rivers deposit into the 140 square mile lake an annual average of 50,000 tons of the mineral-rich silt from the surrounding 4000 square mile volcanic basin, making Upper Klamath Lake one of the richest nutrient traps in the world.

Much has been learned about this amazing food since it became available as a food source over 20 years ago. There are more benefits being discovered every day as this cyanophyta is introduced to the medical and scientific communities. AFA has been available in powders and capsules, but now for the first time in history, AFA is available in its much more potent and vibrant fresh-frozen LIQUID form in Australia!

How is E3Live® Different from Other Brands of AFA from Klamath Lake?

E3Live® is the only AFA that is live, liquid and delivered to you closest to its natural state. E3Live® is selectively gathered by our expert harvesters, and collected from only the deepest, most pristine waters of Upper Klamath Lake. We harvest only at peak times of optimal growth, when the AFA is the heartiest, healthiest, and most vibrant.

Harvesting AFA is an art AND a science. We discovered that the strongest and freshest AFA possesses the highest life-force.

The benefits of AFA are directly proportional to the quality of the harvesting source, and how the AFA is handled at every step of the process. We take pride in knowing that we bring you the most potent and powerful AFA in the world.

How are E3Live's® Harvesting & Filtering Methods Superior?

E3Live's® superior harvesting and proprietary filtration methods ensure the absolute highest quality. The AFA is selectively harvested so that only the purest, most vibrant blooms are gathered. Starting at our harvest site, E3Live® is immediately chilled to preserve its natural vitality and highest nutritional value. We work hand-in-hand with the most experienced, conscientious harvesters and knowledgeable researchers in the world.

How Can E3Live® Help With My Specific Medical Condition?

As with anything concerning your health, it is best to consult with your healthcare professional prior to consuming E3Live® or E3AFA® if you have any concerns regarding your health or a specific medical condition.

How Much E3Live® Should I Eat Each Day?

No two people are alike. For most, we recommend starting with 10 to 15mL per day. Some people will eat E3Live® in more liberal quantities even up to a bottle per week or whenever they need an added boost. For example, when Grant Hackett was training for the 2000 (Sydney Olympics), 1500m freestyle event, he was training for 6 hours per day. His intake of AFA fresh-frozen was approximately 240mL's per day! Work your way up at your own pace. Trust your intuition.

How Do I Defrost E3Live®?

Keeping E3Live® Fresh:

Keep frozen until ready to use, then place bottle in refrigerator to partially defrost. Pour off the thawed portion (only pour off enough for a 7-day supply). Place remainder of bottle back in freezer until ready to defrost again. For immediate defrosting, place bottle in cool water for 15 minutes and watch our defrosting video.

https://www.youtube.com/watch?v=OKKG7jCjSmc

Insider's Tip:

Find one of those plastic ice trays that has a lid (to keep freezer odours out) and fill the tray with your thawed E3Live® (make sure that you measure so that each cube equals one serving for you). Put the tray back in the freezer. When you want to add E3Live® to your juice you can use an "E3Live® Cube" as your serving size.

Subscription

How Do Subscriptions Work?

It’s simple, convenient and easy to manage. Save 15% on auto-deliveries: Subscribe to receive your E3Live product/s delivered to you automatically and billed to your chosen payment method.

PayPal Only: Subscriptions can only be processed through your PayPal account.

Choose a delivery frequency that suits you: Choose to receive your E3Live product/s once a month, once every 2 months, once every 3 months or once every 4 months.

Easy to manage: Minimum commitment: 2 deliveries, then cancel your subscription at any time.

How To Subscribe?

1. Select the product you want to subscribe to.

2. Select the product size (e.g. 400g, 1kg) and quantity e.g. 1.

3. Select the box “Subscribe and save” and select the delivery frequency from the drop-down menu (choose between once a month to once every 3 months).

4. Click the “Subscribe Now” button to add the product to your cart.

5. Go to your cart/checkout and enter your delivery and payment information.

How To Manage Your Subscription?

1. Select “My Account” (located on the homepage menu) and login with your username/email address and password. If you don’t remember your password click on “lost your password”and follow the prompts.

2. Select “My Subscriptions” from the menu.

3. Under”Actions” you will be able to select from the following options: “Change Address”, “Change Payment”, “Cancel”, “Renew Now”.

4. Under the “Subscription Totals” you will see a list of the products you are subscribed. A red “x” is located on the left hand side of each product should you wish to remove a specific product from your subscription.

Adding Another Product To An Existing Subscription

1. Login to “My Account” (located on the homepage menu) and login with your username/email address and password. (If you don’t remember your password click on “lost your password”and follow the prompts to recover your password)

2. Go to the shop page and select the product you want to subscribe to.

3. Select the product size (e.g. 400g, 1kg) and quantity e.g. 1

4. Select the “Subscribe and Save” option and then select the frequency from the drop-down menu (choose between once a month to once every 3 months).

5. Tick the box under the “Subscribe now” button “Add to an existing subscription?”

6. The option will appear “View” or “Add”. Select “Add” and you will be directed to your subscription dashboard.

7. Select from the “Actions” menu field “Renew Now” and this will direct you to the checkout page to finalise your order and subscription.

How To Cancel Subscription?

In order to cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then in the “Actions’ field click on the “Cancel” button.

If you have multiple products on a subscription and want to remove only a specific product from your subscription: Under the heading “Subscription totals” you will see all products you are subscribed to. Click on the red “x” on the left hand side of the product you wish to remove from your subscription. A window will pop up asking you “Are you sure you want remove this item from your subscription?”. Click “Ok”.

Do Discount Codes Work With Subscriptions?

Discount codes and special offers cannot be used in conjunction with subscriptions. The subscription service already provides a discount and therefore we are unable to provide any further discounts with your subscription. Discount codes and special offers can only be used with a single (one-time) purchase.

Products

What's the Difference Between E3Live® and Man-Made Nutritional Supplement?

E3Live® is a whole, organic freshwater plant found in the wild that has both discovered and undiscovered nutrients. These nutrients are 97% fully assimilated. Only a fraction of the vitamin content of more expensive "health food vitamins" are actually absorbed by the body. Man-made supplements only contain what the formulators choose to include.

What's the Difference Between E3Live® and E3AFA®?

Both are 100% Aphanizomenon flos-aquae (AFA) a freshwater plant harvested from Klamath Lake in Oregon.

E3Live® is the fresh frozen/liquid form of the AFA which is superior to all other forms of AFA. E3Live® is the first and only company to offer AFA in this fresh frozen form.

E3AFA® is the Hydro-Dri, dried powder form of the AFA, which comes as either vegetarian capsules or loose powder.

Both are excellent foods. E3Live's® live liquid form is closest to its natural high-energy state found in nature and is the ideal way to consume AFA. Our Refractance-Window drying method retains much of AFA's original nutritional and energetic properties. We recommend our Refractance-Window dried E3AFA® to further boost nutritional intake, as well as for your convenience at work and while traveling if refrigeration is not available.

How is the Consistent Quality of E3 Products Assured?

From the moment we harvest the AFA, to its final packaging, we work with only the most highly trained and qualified staff. We handle our AFA with such care from start to finish. Factors contributing to this quality include: where and how we harvest, keeping the AFA cold at all times, superior filtration and storage, and ongoing quality-control testing of all of our products. All E3 products are tested thoroughly by independent USDA certified labs for food safety, shelf-life and various other purity tests. A Certificate of Analysis (COA) is provided with every product!

The benefits of Aphanizomenon flos-aquae (AFA) are directly related to the care and attention given to sourcing and harvesting the product. Our quality care begins with the selection of the freshest AFA "blooms" from pristine Eagle Ridge. The harvesting is quickly followed by rapid chilling of the AFA to 34 to 37 degrees Fahrenheit. Next, our E3Live® is further purified by careful centrifugation, leaving a product chilled and scrupulously clean. E3Live® is handled more expeditiously from harvest to freezer than any competitive product. Our quality control parameters, coupled with our proprietary final processing, yields the Lake's most potent source of AFA.

Unless you know the source of your AFA, there is no guarantee of quality. E3Live® and other E3AFA® products are harvested by the most competent harvesting team, and staff of engineers in our industry.

How Does E3Live® and E3AFA® Work?

Because people report AFA helps such a wide range of physical and mental symptoms, it's easy to fall into a "magic bullet" mentality associated with pharmaceutical drugs. AFA doesn't work that way. Aphanizomenon flos-aquae is an extraordinary food, not a drug or synthesized vitamin.

Artificial drugs are synthesized in the laboratory to produce specific effects on targeted cells, organs, or body functions. Though some drugs save lives, unfortunately, some drugs also create unwanted side-effects.

In contrast, Nature's innate wisdom works through AFA's full spectrum of over 65 perfectly balanced, naturally occurring vitamins, minerals, amino acids (protein) and essential fatty acids. AFA helps restore overall biological balance and nourishes the body at the cellular level. AFA is 97% absorbable by the body, compared to man-made vitamins which are only 5% to 25% absorbable. Without any toxicity or side-effects, this is how AFA can have so many beneficial nutritional and energetic effects throughout the body.

When (After Eating E3Live®) Will I Notice a Difference?

The beneficial effects of E3Live® and E3AFA® in your body can be subtle as it works to provide long-term protection and well-being. Some people may experience noticeable changes within a few weeks of use - others may notice differences right away or, conversely, notice no effect whatsoever.

It is important to maintain a healthy diet and exercise regularly in order to reap the full, long-term benefits of AFA. And, while the benefits of consuming AFA may not always be visibly manifested, be assured its phytonutrients are working "behind the scenes" throughout your body's internal systems.

I Accidentally Thawed the Whole Bottle of E3Live®... What Do I Do Now?

If you defrosted the bottle of E3Live® in your refrigerator or in a cool bowl of water, and it hasn't been thawed for more than a few hours, it should be fine. Just pour off the portion for the week that you need, then refreeze the rest. Alternately you can pour off your weeks' worth, then make single-serving E3Live® ice cubes by pouring into ice cube trays that have resealable lids (to keep freezer odours out). Add the single serving cube to your water or juice as your daily dose of E3Live®.

If the E3Live® has thawed out in a very hot room, has been out for many hours, has thawed outside in the sun, or some similar undesirable condition - check it for colour and smell. If it spoils, it will turn a muddy brown colour and have a rancid smell that will tell you that it has spoiled. If this happens - you can always mix it with water for an awesome plant fertilizer!

Orders / Shipping

Does E3Live® Ship Internationally?

Yes. International deliveries (except USA & Canada) are sent by AusPost International Corporate Services and FedEx Express.

What is the Delivery/Shipping Time for E3Live®?

Typically, delivery is made in 2-7 days from the order date. Deliveries throughout Australia are sent via:

AusPost Corporate Services:

Standard Postage (2-7 business days)
Express Postage (1-3 business days)

TNT – Express:

Road Express (1-3 business days)